Welcome to VelaBrook. These terms describe the use of velabrook.com and purchases made through our store. Please review the product information, Shipping Policy, Return & Refund Policy and Privacy Policy before placing an order.

Orders and payment
Provide accurate contact, billing and delivery information and use a payment method you are authorized to use. Prices are displayed in U.S. dollars. Applicable shipping charges and taxes are presented before order submission. No promotion or free-shipping offer applies unless expressly stated for your order.

Product availability
Products and variants are subject to availability. We aim to describe items accurately, but screen settings may affect how colors appear. If a material pricing, description or availability error affects your order, we will contact you about the correction or cancellation and any refund due. We will not substitute a materially different product without your agreement.

Shipping, cancellations and returns
Processing and delivery information is provided under our Shipping Policy. Return eligibility and procedures are described in our Return & Refund Policy. Contact us promptly about cancellation, delivery issues or an incorrect or defective item. Nothing in these policies excludes mandatory consumer protections.

Use of the website
Do not misuse this website, interfere with its security or submit unlawful or fraudulent information. Site content and third-party materials remain subject to their owners’ intellectual property rights. Links to other services are subject to those services’ own terms.

Your information
Our Privacy Policy explains how personal information is handled. Keep any account credentials confidential and contact us if you suspect unauthorized account activity.

Changes and consumer rights
We may update these terms for future use and purchases. Updates do not remove rights attached to an existing order. Nothing here excludes warranties, remedies or liabilities that cannot lawfully be excluded under applicable law.

Questions
Contact VelaBrook through the Contact page. For order-related questions, include your order number so we can identify your purchase.